At RSSL Marketplace (shop.rssl.lk), we, the Radio Society of Sri Lanka, are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase on our website. By using our website, you consent to the practices described in this policy.
Information We Collect When you visit shop.rssl.lk, we may collect certain information about you, including:
- Personal identification information (such as your name, email address, amateur radio callsign if applicable, and phone number) provided voluntarily by you during the registration or checkout process
- Payment and billing information necessary to process your orders, which are securely handled by PayHere as our trusted third-party payment processor
- Shipping address and contact details for order fulfillment
- Browsing information, such as your IP address, browser type, and device information, collected automatically using cookies and similar technologies
Use of Information We may use the collected information for the following purposes:
- To process and fulfill your orders of RSSL merchandise and amateur radio related products
- To communicate with you regarding your purchases, provide customer support, and respond to inquiries
- To verify amateur radio callsigns where applicable for certain products
- To improve our website functionality and user experience
- To maintain records of RSSL member purchases and transactions
- To detect and prevent unauthorized access or fraudulent transactions
Information Sharing The Radio Society of Sri Lanka respects your privacy and does not sell, trade, or transfer your personal information to third parties without your consent, except in the following circumstances:
- Trusted service providers: We share necessary information with PayHere for payment processing and with our shipping partners for order delivery
- RSSL Officials: Authorized RSSL council members may access order information for administrative purposes
- Legal requirements: We may disclose information if required by Sri Lankan law or valid legal requests
Data Security We implement appropriate security measures to protect your personal information, including:
- Secure payment processing through PayHere
- Encrypted data transmission
- Limited access to personal information by authorized RSSL officials only
- Regular security audits and updates
Cookies and Tracking Technologies We use cookies to enhance your shopping experience and analyze website usage. You may disable cookies through your browser settings, though this may limit some website functionality.
Changes to the Privacy Policy We reserve the right to update this Privacy Policy as needed. Changes will be posted on shop.rssl.lk with a revised “last updated” date.
Contact Us For any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
Email: [email protected]
Radio Society of Sri Lanka,
PO BOX 907,
Colombo,
Sri Lanka.
Last Updated: January 17, 2025